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Data Processing Information

Last updated: August 28, 2026

1. Purpose of this page

This page helps organisations assess Agent Logger's data flow. It is not a countersigned data processing agreement and does not change the controller and processor roles created by law. Contact us if your organisation needs a signed DPA for a separately agreed enterprise service.

2. Data roles

ActivityTypical role
Agent Logger account, licence, payment, fraud prevention, and supportContinual Labs normally acts as an independent controller, as described in the Privacy Policy
Browser context processed only inside the customer's extension and local MCP runtimeThe customer controls the processing; Continual Labs does not receive the content in normal operation
Browser context the customer sends to its chosen AI assistantThe customer's agreement with that AI provider determines their respective roles
Content deliberately supplied to Continual Labs for a support caseContinual Labs processes it to provide and secure support, under the Privacy Policy or an applicable written agreement

3. Local product data flow

Screenshots, DOM details, URLs, console errors, network diagnostics, and selected page content are not uploaded to Continual Labs during ordinary use. They move between the selected browser tab, the extension, the local Agent Logger runtime, and the AI assistant the customer configured.

  • The customer decides which users, sites, tabs, and AI providers are authorised.
  • The customer is responsible for notices, lawful basis, access controls, and instructions concerning data subjects in its browser content.
  • Local artifacts and state remain on customer-controlled devices until removed through product, browser, runtime, or operating-system controls.
  • Customers should avoid production personal data where test data or redaction will meet the development purpose.

4. Hosted service information

CategoryExamplesHosted provider
Account and authenticationEmail, name, user ID, session and security eventsSupabase and Vercel
Licence and deviceEntitlement, pseudonymous installation fingerprint, device label, browser, timestampsSupabase and Vercel
PaymentCustomer and transaction IDs, amount, status, consent, cancellation, refund and dispute stateStripe, Supabase, and Vercel
Card dataPayment card number, expiry, security checksStripe; Continual Labs does not receive or store the full card details
Support and lifecycle communicationSupport contact details and message, optional email preferences, consent and delivery timestampsSupabase, Vercel, and Hostinger

5. Service providers

  • Supabase: authentication and PostgreSQL database; the current project is hosted in a Japan region.
  • Stripe: hosted card setup, payment processing, fraud prevention, refunds, and disputes.
  • Vercel: website and API hosting, content delivery, deployment, and infrastructure logs.
  • Hostinger: Agent Logger mailbox hosting and SMTP delivery for payment, support, and optional lifecycle messages.

Providers may use affiliated infrastructure and approved sub-processors. Where Continual Labs acts as a processor under a signed agreement, we will provide the applicable provider list and change notice mechanism in that agreement. Transfers outside the UK must use an adequacy route or appropriate safeguards such as the UK IDTA or UK Addendum where required.

6. Security measures

  • TLS for hosted network traffic and Stripe-hosted collection of card details
  • Supabase row-level security and separation of public, authenticated, and service credentials
  • Signed short-lived entitlements and revocation for official paid access
  • Explicit local pairing, authenticated reconnect, scoped methods, payload limits, and fail-closed handling
  • Selected-tab monitoring and user-initiated capture controls
  • Secret scanning, dependency review, deterministic release packaging, and restricted publish workflows
  • Logs designed to use request IDs and error codes rather than browser content, credentials, screenshots, or card data

Security is a shared responsibility. Customers must secure endpoints, browser profiles, MCP clients, AI-provider credentials, and the sites and data their users can access.

7. Assistance and incidents

For a service security issue, contact us without including live credentials or unnecessary personal data. Where a signed agreement makes Continual Labs a processor, incident notification, data-subject assistance, deletion, return, audit information, and regulator support will follow that agreement and applicable law.

8. Evaluation checklist

  • Document the sites, data classes, user roles, AI provider, and lawful purpose for your deployment.
  • Configure the smallest tab and feature permissions needed.
  • Review the AI provider's DPA, retention, model-training, and international-transfer settings.
  • Set an internal retention process for local screenshots, artifacts, logs, and support exports.
  • Test revocation, account offboarding, device removal, and incident response before production use.

Contact Information

Product: Agent Logger

Company: Continual Labs Limited (company no. 17387340)

Email: hello@agentlogger.com

Registered office: 23 Oaklands Road, Northfleet, Gravesend, England, DA11 8PA

Website: agentlogger.com